Summary
Lead and develop the store team to drive business performance and deliver exceptional client experiences at a luxury retail location. Translate strategic goals into actionable plans, manage store operations, and cultivate a positive, high-performing culture focused on talent development and client service.
Responsibilities
- Provide hands-on leadership and coaching to store managers and the wider team.
- Develop managers through consistent coaching and tailored action plans.
- Identify, recruit, and develop talent with a focus on succession planning.
- Organize and delegate team responsibilities based on business needs.
- Set team and individual targets and manage progress toward goals.
- Translate strategic and business objectives into concrete actions.
- Cultivate a collaborative and motivating work environment encouraging innovation.
- Manage and coach managers to develop their teams effectively.
Requirements
- Minimum 5 years of retail experience, preferably in luxury retail.
- Proven experience managing teams and preferably managing other managers.
- Strong business acumen and ability to identify market opportunities.
- Excellent leadership, coaching, and team development skills.
- Exceptional client service and relationship-building skills.
- Strong communication and interpersonal abilities.
- Ability to model company values and expected professional attitudes.
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