Store Manager

Summary

The Store Manager leads a luxury retail team and represents the brand in the local community. This role drives sales and business performance through client relationships, team development, and exceptional customer service.

Responsibilities

• Develop and expand the customer base through high-profile clientele, sales, and client outreach.
• Manage clienteling programs and achieve financial and key performance targets.
• Monitor local competitors and market trends.
• Motivate the team through goal setting, accountability, and recognition.
• Manage store human resources functions and deliver operational excellence.
• Execute strategic business plans and drive sales with cross-functional partners, CRM, and marketing opportunities.

Requirements

• At least 5 years of Store Manager experience at a high-end retailer.
• Entrepreneurial, adaptable, strategic, and solution-oriented approach.
• Strong client engagement, customer service, and sales skills.
• Experience in performance management and team development.
• Excellent verbal and written communication skills.
• Passion for footwear and accessories.