Store Manager

Summary

Lead and develop the store team to achieve business goals while delivering an exceptional client experience in a luxury retail environment. Responsible for supervising store operations, managing budgets, and driving sales through client development and floor leadership. Serve as a role model in selling and people management and support recruitment and staff development.

Responsibilities

• Lead and develop a motivated and trained store team through hands-on management and coaching
• Drive sales performance by building client portfolios and improving repurchase rates
• Coach staff on cross-selling and client relationship management
• Manage sales floor operations to enhance business opportunities
• Recruit and onboard new team members and support their career development
• Provide regular feedback and create individual development plans
• Oversee store budget and operational responsibilities
• Act as a role model in selling and floor management
• Report to the Regional Vice President and implement strategic initiatives

Requirements

• Proven experience in a client-centric retail environment
• Demonstrated sales leadership and ability to build client relationships
• Experience managing teams and developing staff
• Strong coaching and communication skills
• Ability to supervise store operations and manage budgets
• Passion for being present on the sales floor and engaging with clients
• Recruitment and team building experience
• Commitment to delivering luxury client service