SummaryAs a Store Manager at Moncler in Austin, you will lead the store to achieve business objectives and grow sales through strategic planning and execution. You will deliver exceptional service to clients and manage store operations efficiently, while promoting Moncler's values and brand vision in the marketplace.
Responsibilities- Ensure consistent embodiment of Moncler Americas Sales and Service standards by all store employees.
- Drive store sales and productivity through key KPI management.
- Conduct business analysis and collaborate with the Regional Director to grow business strategically.
- Execute company strategic initiatives, policies, and procedures flawlessly in-store.
- Demonstrate sales leadership on the sales floor and engage with top clients.
- Lead the team in establishing client relationships and propose local events.
- Coach store staff to comply with company initiatives and ensure execution of deliverables.
- Develop team members and manage employee performance for growth and engagement.
- Recruit and hire high-caliber talent and build a talent pipeline.
- Ensure a consistent and branded onboarding experience for new hires.
- Partner with Regional Director and HR Director for employee relations issues.
- Oversee daily operations and maintain operational excellence.
- Monitor store expenses and maintain operating budget.
- Oversee in-store after sales operations and consignment program.
- Support and maintain visual merchandising standards.
- Analyze reporting and support stock levels through communication with key departments.
- Train associates on current product knowledge and brand strategy.
- Respond proactively to the competitive environment and identify future opportunities.
Requirements- Bachelor’s degree or equivalent.
- Minimum of 5 years of Retail Management experience, luxury experience preferred.
- Proven track record of successful sales generation and employee development.
- Results-driven and customer-focused.
- Impeccable communication skills at all levels.
- Strong leadership qualities and attention to detail.
- Ability to analyze business and take business-driving actions.
- Passion for the Fashion Industry.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
- Proficient in Microsoft Office, POS, CRM & Inventory Management systems.
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