SummaryAs a Store Manager at Northpark Center, Dallas, you will lead the Moncler brand by achieving store business objectives and growing sales through strategic planning and execution. You will deliver exceptional service to clients and manage store operations efficiently, while promoting Moncler's values and brand vision in the marketplace.
Responsibilities- Ensure Moncler Americas Sales and Service standards are consistently embodied by all store employees.
- Drive store sales and productivity through key KPI management, including store sales, UPT, conversion, repurchase rate, productivity, and inventory management.
- Conduct business analysis and develop action plans in collaboration with the Regional Director to strategically grow the business.
- Demonstrate sales leadership by actively engaging with top clients and ensuring the highest level of customer service.
- Lead the team in establishing client relationships and proposing local events and consignment through continuous networking.
- Coach and ensure all store staff comply with company initiatives, including training and selling programs.
- Manage employee performance to ensure individual growth and career pathing for future leaders.
- Attract, recruit, and hire high-caliber talent, building a talent pipeline through networking and competitive shopping.
- Ensure a consistent and branded onboarding experience for all new hires.
- Oversee daily operations and maintain operational excellence, ensuring efficiency and protection of company assets.
- Monitor store expenses and maintain the store operating budget while aiming to reduce overall costs.
- Support and maintain visual merchandising standards set by HQ and the Americas visual team.
- Analyze reporting and support stock levels to maintain high sell-through and alignment with new product launches.
- Train and communicate current product knowledge to all associates to ensure full education on brand pillars and season strategy.
Requirements- Bachelor’s degree or equivalent.
- Minimum of 5 years of retail management experience, luxury experience preferred.
- Proven track record of successful sales generation, building clientele, and employee development.
- Results-driven and customer-focused with strong leadership qualities.
- Impeccable communication skills at all levels.
- Strong attention to detail and business acumen.
- Ability to analyze business and take business-driving actions.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
- Proficient in Microsoft Office, POS, CRM, and inventory management systems.
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