SummaryAs a Store Manager in Short Hills, you will lead a professional team to achieve sales and service targets, ensuring an excellent experience for customers and team members. You will be responsible for maintaining best practices and identifying areas for improvement in store operations.
Responsibilities- Lead and develop a professional store team to achieve company goals and improve individual objectives.
- Collaborate with training teams to develop a gold standard team.
- Establish weekly/monthly objectives for the team.
- Ensure employees present professionally and practice the highest level of customer service.
- Recruit qualified professionals and raise the bar of your core team by networking in your market.
- Own store P&L report and manage budgets including salary, expenses, and inventory.
- Ensure merchandise is properly and attractively displayed as per visual guidelines.
- Ensure all store standards and operations meet company standards.
- Collaborate with store support departments to utilize company resources effectively.
- Align with Human Resources on company policies, procedures, and development planning for the store team.
Requirements- Exceptional customer service and clienteling skills.
- Minimum of 3 years' experience in a customer service management role.
- Strong leadership skills with the ability to coach and motivate the team.
- Professional verbal and written communication skills.
- Flexible work schedule, including nights, weekends, and holidays.
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