Store Manager

Summary

As Store Manager you will lead the store team to achieve sales and service targets, manage daily operations and uphold visual and operational standards. You will own the store P&L and budgets, recruit and develop talent, and collaborate with HR and support departments to continuously improve performance. The role requires a customer-focused leader who drives a high level of customer service and a radically personal experience.

Responsibilities

• Lead, coach and develop a professional store team to achieve company goals
• Establish and monitor weekly and monthly objectives for the team
• Recruit qualified staff and network in the market to source top talent
• Own store P&L and manage budgets, salary, expenses and inventory
• Ensure merchandise is displayed per visual guidelines and store standards are maintained
• Collaborate with training, HR and store support departments to utilize company resources

Requirements

• Minimum of 3 years of experience in a customer service management role
• Strong leadership skills with the ability to coach and motivate a team
• Exceptional customer service and clienteling skills
• Professional verbal and written communication skills
• Flexible schedule including nights, weekends and holidays