SummaryAs a Store Support and Operations associate, you will provide an exemplary customer experience by maintaining efficient and effective support in all store operations functions. Your role will include responsibilities in shipping/receiving, stock room, cash office, and operational administrative duties.
Responsibilities- Maintain all supplies for office and facilities needs and grooming products for associates.
- Work with accounts payable to ensure all invoices are approved correctly and promptly.
- Partner on shrink reduction plan, providing support in upkeep and execution by demonstrating knowledge of shrinkage control and company regulations.
- Coordinate the accessories repair service process through the external vendor.
- Coordinate the engraving and embossing services.
- Provide support with inventory preparation and execution.
- Assess store processes and procedures, ensuring maximum efficiency and effectiveness, and provide suggestions and solutions when appropriate.
- Ensure that incoming and outgoing merchandise are processed according to company regulations and standards.
- Execute accurate and effective cash office processes and ensure cash office is compliant on POS audit section.
- Control and replenish supplies as requested by the general and department manager.
- Demonstrate a true passion and respect for the product.
- Exhibit pride through positive demeanor, body language, and personal presentation.
- Demonstrate professional etiquette through integrity, honesty, and respect for others.
Requirements- Minimum of 2 years of retail operations experience in a support, customer service, or sales capacity.
- Strong working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
- Strong technical skills with the ability to learn new systems easily.
- Strong time management skills with the ability to multi-task and prioritize effectively.
- Demonstrated passion and affinity for the Ralph Lauren brand and desire to grow in one’s career with the company.
- Collaborative team player willing to partner with and support all departments.
- Strong communication and interpersonal skills.
- Must be able to work shift standing and walking and able to lift approximately 20 lbs.
- Must be able to pack, unpack, and move stock when supporting in receiving/stocking store functions.
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