Store Support Team Member

As a Store Support Team Member at Ralph Lauren in Glendale, you will play a crucial role in delivering exceptional customer service and supporting the store's operational activities. You will be part of a dynamic team that is passionate about fashion and committed to creating an inspiring shopping experience.

• Provide excellent customer service with a customer-first mindset.
• Meet or exceed individual sales objectives and KPIs.
• Collaborate with the team to achieve sales plans and uphold brand standards.
• Utilize the Polo Connect program to connect with customers.
• Assist customers in the fitting rooms and maintain store standards.
• Support operational activities such as floor sets and replenishment.
• Participate in company trainings and initiatives.
• Provide feedback to management on product and category opportunities.
• Maintain store visual standards and uphold company policies.
• Foster a positive and inclusive work environment.

• Retail experience in a high-volume or high-profile environment preferred.
• Effective communication skills with customers and store personnel.
• Ability to maneuver around the sales floor and perform physical tasks.
• Flexibility to work a varied schedule, including evenings and weekends.
• Ability to build positive relationships with customers and colleagues.