SummaryAs a Style Advisor at CrossIron Mills, you will play a key role in delivering exceptional customer service in a luxury retail environment. You will be responsible for building and developing a clientele, ensuring a superior service experience for our discerning customers.
Responsibilities- Build and maintain relationships with customers, creating repeat clientele through personal sales and holistic selling in-store.
- Demonstrate an interest in fashion, menswear, and luxury products.
- Educate clients on the features and benefits of the Club Harry Loyalty program.
- Participate in merchandising activities and store maintenance.
- Utilize resources to conduct new business driving measures and follow up with existing clientele on their needs.
- Prepare for appointments and client meetings by strategizing merchandise presentation and creating opportunities for add-on sales.
Requirements- Minimum of 2 years of retail sales experience, preferably in a luxury environment.
- Experience in various retail departments such as sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure is preferred.
- Passion for inspiring repeat business by creating exceptional customer service experiences both online and in-store.
- Desire to participate in training initiatives and incorporate acquired skills into daily activities.
- Interest in technology and using tech innovations to support retail customer service.
- Ability to work effectively as part of a team.
- Fluency in Mandarin and/or Cantonese is an asset.
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