Style Advisor - Heartland Town Centre

As a Style Advisor at Heartland Town Centre, you will play a key role in delivering exceptional service and building lasting relationships with clients in a luxury menswear environment. You will be responsible for personal sales, holistic selling, and contributing to the overall success of the store.

• Build and develop a clientele by providing superior service experiences.
• Engage in personal sales and holistic selling in-store.
• Educate clients on the Club Harry Loyalty program.
• Participate in merchandising activities and store maintenance.
• Conduct new business driving measures and follow up with existing clientele.
• Prepare for appointments and client meetings to create opportunities for add-on sales.

• Minimum of 2 years of retail sales experience, preferably in a luxury environment.
• Experience in sportswear, footwear, accessories, outerwear, tailored clothing, and made-to-measure is preferred.
• Passion for inspiring repeat business through exceptional customer service.
• Interest in technology to support retail customer service functions.
• Ability to work effectively as part of a team.
• Fluency in Mandarin and/or Cantonese is an asset.