SummaryAs a Stylist at Tysons Galleria, you will serve as an ambassador of the Maison, welcoming guests into the Chloe family. You will act as a trustworthy advisor to clients and a reliable team player, striving to provide the best experience possible.
Responsibilities- Deliver exceptional customer service and develop long-term client relationships.
- Engage in personalized reach-out campaigns and utilize clienteling tools to meet CRM targets.
- Capture client data and maintain detailed notes on customer interactions.
- Offer excellent customer service and deliver strong business performance through omnichannel services.
- Engage in actions to meet store and individual sales and KPIs targets.
- Ensure an impeccable store environment and support colleagues and managers.
- Inform management of any structural repairs needed in the store.
- Implement guidelines related to store and BOH management and participate in inventories.
- Support after-sales clients and ensure impeccable after-sales service.
- Comply with established Richemont policies and standards.
Requirements- 2+ years of experience in a retail setting.
- Strong customer service and relationship-building skills.
- Ability to work collaboratively in a team environment.
- Familiarity with CRM tools and sales targets.
- Attention to detail and commitment to maintaining a luxurious store environment.
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