SummaryAs a Suite Manager at the Fifth Avenue Club in Charlotte, you will lead an In Residence location, driving business growth and managing a team of stylists. You will leverage your extensive network and understanding of luxury goods to create exceptional shopping experiences for clients.
Responsibilities- Oversee day-to-day operations, ensuring cost-effective management aligned with sales and EBITDA targets.
- Manage operational tasks including shipping, merchandise control, visual presentation, and payroll reconciliation.
- Create personalized shopping experiences through styling sessions, trunk shows, and curated events.
- Drive client acquisition through community partnerships, referrals, and social sales techniques.
- Lead a team of stylists, ensuring adherence to standard operating procedures.
- Collaborate with hotel management to offer VIP shopping experiences to hotel guests.
- Participate in meetings with Saks Fifth Avenue’s corporate team as needed.
Requirements- 5+ years of experience in luxury retail, clienteling, and team leadership.
- Technical proficiency with various programs and applications.
- Strong understanding of the Saks Fifth Avenue brand and luxury sales.
- Flexibility to work nights, weekends, and holidays.
- Professional demeanor with strong interpersonal skills.
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