Supervisor - Kalakaua

As a Supervisor at Bottega Veneta Kalakaua, you will play a crucial role in building relationships with clients, exceeding sales goals, and providing exceptional customer service. You will support the management team by acting as a Manager On Duty, ensuring staff coverage and addressing associate and client needs on the sales floor.

• Meet and exceed monthly sales and KPI goals through client outreach and developing new clients.
• Utilize selling techniques to maximize transactions and improve KPIs.
• Establish and maintain strong client relationships and update client profiles.
• Coach staff on the Client Journey and provide feedback to management.
• Perform MOD shifts to ensure consistent client experience and support staff.
• Educate team on product knowledge and selling skills.
• Manage time efficiently and accomplish assigned tasks.
• Perform operational functions including store opening and closing, register, and back office procedures.
• Comply with company policies and maintain a respectful environment for all associates.

• 3-5 years of retail sales or management experience, preferably in a luxury environment.
• Ability to motivate and influence others.
• Consistently achieve and exceed sales goals and KPIs.
• Build and maintain a loyal client following.
• Strong work ethic, leadership skills, and team orientation.
• Strong verbal and written communication skills.
• Polished and well-groomed appearance.
• Ability to work closing shifts, Saturdays, Sundays, and during the holiday season.
• Ability to climb a ladder and lift packages weighing 5-8 lbs.