Team Lead

Summary

Lead and inspire a retail team to deliver memorable luxury client experiences and achieve commercial success. Partner with store management to build client relationships, drive sales, and uphold brand standards.

Responsibilities

• Coach, motivate, and develop a high-performing team.
• Deliver exceptional client service and foster long-term client relationships.
• Drive business results and identify commercial opportunities.
• Uphold brand standards and policies while collaborating with store management.

Requirements

• Strong leadership, management, and interpersonal skills.
• Passion for luxury retail and commitment to elevated client experiences.
• Commercial mindset, adaptability, and accountability.
• Ability to handle client situations with discretion and provide qualitative feedback.