Team Lead

Summary

The Team Lead will support the Store Manager and Team Managers in mentoring and developing the sales team, driving business results, and ensuring an exceptional client experience on the sales floor. This role combines client and business development with floor management, product expertise, and operational support to maintain the store's luxury positioning.

Responsibilities

• Drive client and business development through personalized clienteling and proactive outreach
• Lead selling and floor management to achieve sales targets and maintain merchandising standards
• Support, mentor, and develop team members in partnership with Store and Team Managers
• Champion a product category by sharing expertise and promoting key items
• Assist with store operations and administrative tasks as needed

Requirements

• Proven retail sales experience with a strong client-focused approach
• Demonstrated leadership and ability to coach and develop team members
• Excellent communication and relationship-building skills
• Strong product knowledge and commercial awareness in a luxury retail environment
• Availability to work a flexible schedule, including nights, weekends, and holidays