Team Lead - Men's

Summary

The Team Lead will support the Store Manager and Team Manager in a luxury retail environment, focusing on coaching the team, driving sales, and delivering exceptional client experiences. This role serves as a sales role model, cultivates client relationships, and acts as the product category champion for men's merchandise. The Team Lead contributes to talent development and helps implement merchandising feedback and action plans.

Responsibilities

• Achieve personal sales goals and support the team in reaching targets
• Cultivate and expand a personal client portfolio
• Manage the sales floor to maximize business opportunities and maintain service standards
• Coach team members and identify development needs with action plans
• Support Store Manager in recruiting and succession planning
• Motivate the team to drive business results and maintain a positive environment
• Act as point person for Corporate Merchandising on product performance and client insights
• Share product information and implement category action plans with the team

Requirements

• Proven retail sales experience with coaching or supervisory responsibilities
• Demonstrated ability to build and maintain client relationships
• Strong leadership and team development skills
• Knowledge of merchandising and ability to provide product feedback
• Effective communication and interpersonal skills
• Results oriented with a focus on achieving sales targets
• Professional presentation and commitment to luxury service standards