Team Lead - Michigan Avenue

Summary

The Team Lead will support the Store Director and Team Managers in mentoring and developing the store team, building client relationships, and driving sales while delivering a high level of client experience in a luxury retail environment on Michigan Avenue.

Responsibilities

• Assist Store Director and Team Managers in team coaching and development
• Drive client and business development through proactive outreach and relationship building
• Support selling and floor management to achieve sales goals
• Champion client experience consistent with brand standards
• Collaborate on strategies to identify products based on client profiles and market trends
• Provide operational support to ensure smooth store functioning
• Optionally lead and promote a specific product category

Requirements

• Proven leadership or supervisory retail experience
• Strong communication and relationship building skills
• Client centric and sales driven mindset
• Ability to coach and mentor team members
• Knowledge of luxury market trends and product knowledge
• Entrepreneurial attitude with focus on results