Team Lead - Palazzo

Summary

Lead and support the store team at the Palazzo location, driving client experience, sales performance, and team development. Act as a brand ambassador, partnering with the Store Director and Team Managers to implement strategies and mentor client advisors. Focus on luxury client relationship building and execution of store business objectives.

Responsibilities

• Assist Store Director and Team Managers in mentoring and developing the team.
• Drive client and business development through relationship building.
• Support selling activities and floor management to achieve sales goals.
• Champion the delivery of exceptional client experiences.
• Execute and innovate store strategies with management.
• Communicate effectively to build internal and external relationships.
• Coach and support client advisors to reach performance potential.

Requirements

• Experience in luxury retail driving multiple product categories.
• Demonstrated leadership and coaching skills.
• Proven ability to build genuine client relationships.
• Strong communication and interpersonal skills.
• Entrepreneurial attitude with focus on market trends and client profiles.