Team Lead - South Coast Plaza

Summary

The Team Lead will support the Store Manager and Team Managers to mentor and develop staff, build client relationships, champion sales goals and ensure a luxury client experience. This role requires strong communication, entrepreneurial drive and the ability to identify client needs and market trends to drive business results.

Responsibilities

• Assist Store Manager and Team Managers in mentoring and developing the team
• Build and maintain strong client relationships to drive loyalty
• Co-create sales and client engagement strategies with management
• Champion a specific product category and market positioning
• Sell on the floor and manage sales activities
• Identify client product preferences based on profiles and trends
• Support achievement of sales goals and targets
• Oversee operational tasks and ensure store standards

Requirements

• Proven experience in retail leadership or supervisory role
• Strong communication and relationship building skills
• Client centric and sales driven mindset
• Ability to mentor and develop team members
• Knowledge of luxury retail and market trends
• Entrepreneurial attitude and problem solving skills
• Availability to work retail hours at the store location