Team Lead - Tysons Galleria

Summary

The Team Lead supports the Store Manager and Team Managers to mentor and develop the sales team, build client relationships, champion sales goals, and ensure a high level of client experience in a luxury retail environment at Tysons Galleria.

Responsibilities

• Act as brand ambassador and deliver exceptional client experiences
• Support Store Manager and Team Managers in mentoring and developing staff
• Co-create sales and client strategies with management
• Proactively drive achievement of sales goals and business results
• Identify client needs and recommend products based on profiles and market trends
• Manage selling floor activities and oversee daily operations
• Support team performance through coaching and feedback
• Optionally champion a product category and lead related initiatives

Requirements

• Strong communication and relationship building skills
• Client centric and motivated approach to sales
• Experience in mentoring or leading retail teams
• Ability to analyze trends and identify product opportunities
• Entrepreneurial attitude with focus on achieving targets
• Ability to deliver consistent luxury client service
• Experience in luxury or high-end retail preferred