SummaryAs a Team Leader at our Dallas Highland Park Boutique, you will play a pivotal role in executing business strategies and supporting management in the continuous development of client engagement. You will ensure budget and targets are achieved through effective team leadership and strategic performance.
Responsibilities- Act as a point of reference for client advisors on Valentino policies and procedures.
- Support store management in assigning responsibilities and ensuring team awareness of corporate standards.
- Promote a positive team environment and ensure proper onboarding and training of new hires.
- Partner with Store Manager and Corporate Partners on specific tasks and projects.
- Ensure exceptional client experience and coach team to maximize client connections.
- Manage VIP and Top Spender Clients and handle delicate sales situations.
- Adhere to loss prevention policies and ensure safety of team and products.
- Communicate effectively with Store Manager and buying team regarding stock provision.
- Supervise inventory management and ensure visual criteria execution in store.
- Manage cash and payment systems in accordance with company procedures.
Requirements- Minimum 3 years of experience in luxury retail industry.
- Proven track record in sales and/or team development.
- Strong business acumen and understanding of store performance and KPIs.
- Excellent organizational and time management skills.
- Ability to develop relationships with clients and team.
- Clear and concise communication skills.
- Attention to detail and ability to handle multiple tasks under strict deadlines.
- Proficient in all store sales and operations systems.
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