Team Manager

Summary

Lead and mentor a retail team to deliver exceptional client experiences and achieve sales goals within the luxury market. Collaborate with the Store Manager to drive business performance, coach staff, and implement initiatives to enhance product and team performance. Maintain high standards of visual merchandising, clienteling, and floor management in a fast paced environment.

Responsibilities

• Lead and develop the store team through coaching and tailored training plans.
• Drive client and business development to meet and exceed sales targets.
• Manage selling activities and oversee floor operations.
• Create and deliver action plans to boost product performance.
• Implement visual merchandising and clienteling strategies.
• Collaborate with the Store Manager on business and team performance.
• Ensure consistent high level of client experience and brand representation.

Requirements

• Proven people leadership experience in retail or luxury retail.
• Commercially minded with understanding of the local market.
• Strong customer service focus and client relationship skills.
• Ability to coach, develop, and motivate a team.
• Experience with visual merchandising and sales initiatives.
• Agile approach and ability to work in a dynamic environment.