Summary
Store Manager responsible for leading store operations, achieving sales targets, developing talent, and delivering exceptional client service while representing the brand in the marketplace. Role includes strategic planning, KPI management, recruitment, coaching, and ensuring operational excellence within the store.
Responsibilities
- Drive store sales and productivity through KPI management including sales, UPT, conversion, and inventory.
- Execute company initiatives, policies, and in-store merchandising standards flawlessly.
- Lead and coach the sales team on customer engagement, product knowledge, and sales techniques.
- Recruit, hire, onboard, and develop store talent and manage employee performance.
- Manage daily store operations including scheduling, payroll, cash management, shipping, and inventory control.
- Analyze business performance and implement action plans with the Regional Director to grow sales.
- Oversee after sales operations and consignment programs to maximize client engagement.
- Maintain store operating budget and monitor expenses to optimize costs.
- Support product launches and local events to build clientele and drive sales.
Requirements
- Bachelor's degree or equivalent.
- Minimum of 5 years of retail management experience; luxury retail preferred.
- Proven track record of sales generation, client building, and employee development.
- Strong leadership, communication, and problem solving skills.
- Business acumen with ability to analyze data and take action to drive results.
- Proficient in Microsoft Office, POS, CRM, and inventory management systems.
- Ability to work a retail schedule including evenings, weekends, and holidays.
- Ability to stand and walk for the majority of a 40-hour workweek.
We have summarized this job description for you, click apply to see more details from the employer.
