Trade Account Manager

Summary

Provide first-class service to RH Trade clientele, partnering with the Residential Trade Leader to grow the trade business within the Gallery through consultations, site visits and project coordination. Deliver a luxury client experience leveraging product expertise, industry relationships and strong organizational skills to achieve fiscal goals and promote the RH brand within the interior design community.

Responsibilities

• Provide a luxury experience for Trade clientele through product expertise and elevated service
• Partner with the Residential Trade Leader to grow RH Trade business within the Gallery
• Qualify potential and support existing Trade clients via consultations, Gallery tours and site visits
• Assist with project development, internal coordination of services and project installations
• Communicate and collaborate with cross functional teams at all organizational levels
• Maintain relationships and relevancy within the interior design community
• Ensure fiscal goals are met through strategic selling and client management

Requirements

• Experience in a high-end furniture showroom, luxury retailer or design firm
• Proven relationship-driven success working with interior design and trade clients
• Strategic, highly organized and results-oriented mindset
• Excellent verbal and written communication skills
• Commitment to quality with exceptional attention to detail
• Proficiency with Mac OS, Microsoft Office and Google Applications
• Experience with Salesforce or other CRM systems
• Basic to proficient ability to read and interpret floor plans