Training Manager - Legacy 1854 Campus

Louis Vuitton is seeking a highly motivated and skilled Training Manager to join our dynamic Client Services team in Irving, TX. This critical role will focus on building team capabilities through best-in-class learning solutions. If you are passionate about fostering a culture of learning and development within a luxury environment, this is a fantastic opportunity for you.

• Create diverse instructional materials (graphics, agendas, presentations, etc.).
• Develop engaging training content (videos, e-learning, workshops, etc.) for core competencies such as customer experience, selling behaviors, product knowledge, professional & leadership skills, and compliance.
• Facilitate classroom and virtual training programs.
• Provide coaching and "Train the Trainer" sessions.
• Collaborate with cross-functional teams to understand target audience needs and learning outcomes.
• Apply adult learning theories and instructional design systems to develop effective programs.
• Measure and provide feedback on training effectiveness and ROI.
• Ensure timely updates to training content.
• Manage the Learning & Communication platform, including content development, translation, reporting, and troubleshooting.
• Champion a culture of service, learning, performance, and empowerment.

• At least three years of experience designing and delivering training programs, ideally within a sales, marketing, or customer service environment.
• Strong communication, instructional design (using the ADDIE model), and project management skills.
• Proficiency in Microsoft Office Suite and virtual training platforms.
• Self-directed, detail-oriented team player with a positive attitude.
• Comfortable working in a multilingual and multicultural environment.
• Fluency in English is required, with French or Spanish being an asset.
• Maintaining a suitable home internet connection for remote work when needed.
• Position requires working on-site at our Irving, Legacy 1854 Campus, and is not a hybrid role.