SummaryThe Vice President, General Manager - Development Program is designed to prepare the Assistant General Manager of Merchandising through a series of critical touchpoints and milestones that provide insight into SFA culture, people, client experience, and business ownership. The role requires 100% mobility within the United States, with availability to relocate to any SFA store for additional assignments and potential promotion to Vice President, General Manager.
Responsibilities- Drive the Saks Fifth Avenue clienteling culture through coaching and mentoring of the Client Development team.
- Oversee all Client Development Managers, excluding those within the Fifth Avenue Club.
- Act as the Chief Merchant for the store in partnership with the VP/GM to align merchandise with local needs.
- Execute the VP/GM's strategic vision for the store and drive maximum sales and growth.
- Analyze customer behavior, trends, and preferences to adjust processes and standards.
- Facilitate cross-functional communication across store departments.
- Participate in and lead Store Senior Leadership team meetings in the absence of the VP/GM.
- Develop top talent Client Development Managers for promotability.
- Oversee people, product placement, and sales promotion.
- Recognize outstanding Associate performance and address opportunities for improvement.
- Set goals for Associates in alignment with department objectives.
- Champion SFA culture and values to create a friendly, upbeat atmosphere.
- Partner with Client Development, Brand Ambassador, Merchants, Vendors, and Regional teams.
- Oversee the floor to monitor and ensure coverage and presence.
- Build a Customer Service-driven team and oversee Customer Service efforts.
Requirements- 100% open availability to relocate within the United States.
- Minimum 5+ years of luxury retail management experience.
- Experience leading fast-paced, high retail sales volume environments.
- Experience developing and leading clienteling culture.
- Executive leadership presence with the ability to present/report business trends/financials.
- Experience developing and promoting People Leaders.
- Flexible scheduling including evenings, weekends, and holidays.
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