WRTW Sales Manager

Summary

The WRTW Sales Manager drives sales by developing clienteling, selling skills, and service behaviors across a high-performing team. This role coaches Style Advisors on the selling floor, builds lasting client relationships, and leads onboarding, training, and performance management.

Responsibilities

• Build client relationships, drive repeat business, and achieve sales and event goals through memorable experiences and proactive outreach.
• Use clienteling tools, social media, and client data to grow client acquisition, engagement, and sales.
• Partner with store leadership and marketing to identify top clients and execute events and experiences.
• Recruit, onboard, train, coach, and develop Style Advisors and, in select stores, Managers.
• Provide product knowledge and selling education, reinforce policies and procedures, and manage performance.

Requirements

• At least 3 years of management experience with a track record of leading selling and operations teams and achieving results.
• Strong interpersonal, collaboration, leadership, organization, and critical-thinking skills.
• Proficiency with clienteling tools, social media, and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays as business needs require.