Watches And Fine Jewellery Stock And Logistics Assistant - Yorkdale

As a Watches and Fine Jewellery Stock and Logistics Assistant at Chanel Yorkdale Boutique, you will play a crucial role in supporting the Operations Manager and the W&FJ Team. You will ensure that all boutique operational functions related to Watches and Fine Jewellery are delivered to the highest standards, providing an impeccable client experience.

• Maintain strong client relationships by responding to all internal and external inquiries via telephone and email.
• Collaborate with WFJ Boutique Management and Sales Specialists as an integral member of the WFJ team.
• Support the boutique sales floor as needed, including welcoming clients and presenting new collections.
• Lead the quality control and inspection of all merchandise coming into Canada.
• Assist with inventory management processes, including cycle counts and year-end inventory.
• Ensure proper documentation and procedures for international deliveries.
• Oversee compliance of Customer Owned Goods and international deliveries.
• Maintain a clean and well-organized boutique and safe area.
• Create and manage boutique invoices through the internal COUPA system.

• Minimum 3-5 years in retail operations and/or stock experience.
• Strong knowledge of shipping and receiving.
• Customer experience oriented with excellent organizational skills.
• Ability to work retail store hours, including nights, weekends, and holidays.
• Fluent in English; French is a plus.