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Specialist, Digital Content Operations
Tiffany & Co.
New York
Luxury Watches and Jewelry
Full time
Posted 2 weeks ago
Market: NY - New York
Industry Segment: Luxury Watches and Jewelry
Category: Digital Marketing, eCommerce
Seniority: Associate
Job Type: Full time

Marketplace Role

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the brand to apply directly.

Job Description

The Digital Content Operations Specialist manages all front-end operations for 21 websites for Tiffany.com. They oversee all of .com brief publication for 360 brand campaigns, region-specific content, and site enhancements. This person works closely with Digital Creative, Ux, Product Management, Project Management, Seo, and Regional eCommerce teams. They report into the Assistant Manager – Global Tiffany.com Digital Content.

Accountabilities:

  • Publish all marketing site content, including brand campaigns, region-specific requests, shipping banners, Seo updates, campaign optimization and site enhancements
  • Responsible for managing and editing pages based on cross-functional review and implementing the feedback for each given project before go-live
  • Have an in depth understanding of Adobe Experience Manager (Aem) authoring capabilities to identify the most effective and efficient way to publish content
  • Conduct thorough Qa of site content to ensure a high-quality client experience across mobile and desktop
  • Partner with Project Management to escalate any launch date concerns
  • Identify potential process improvements to streamline daily activities

Qualifications:

  • 3+ years of work experience in eCommerce, website operations or digital marketing
  • Prior experience with Adobe Experience Manager (Aem) web content management system or another leading content management system preferred
  • Must have strong process orientation and attention to detail
  • Must be able to proactively bring forward and solve for areas of opportunity and influence stakeholder groups across the organization to establish new processes where needed
  • Strong project management expertise including excellent multi-tasking, prioritization and organization skills
  • Experience working in a fast-paced environment with constant changes
  • Collaborative team player

Responsibilities

Accountabilities:

  • Publish all marketing site content, including brand campaigns, region-specific requests, shipping banners, Seo updates, campaign optimization and site enhancements
  • Responsible for managing and editing pages based on cross-functional review and implementing the feedback for each given project before go-live
  • Have an in depth understanding of Adobe Experience Manager (Aem) authoring capabilities to identify the most effective and efficient way to publish content
  • Conduct thorough Qa of site content to ensure a high-quality client experience across mobile and desktop
  • Partner with Project Management to escalate any launch date concerns
  • Identify potential process improvements to streamline daily activities

Qualifications:

  • 3+ years of work experience in eCommerce, website operations or digital marketing
  • Prior experience with Adobe Experience Manager (Aem) web content management system or another leading content management system preferred
  • Must have strong process orientation and attention to detail
  • Must be able to proactively bring forward and solve for areas of opportunity and influence stakeholder groups across the organization to establish new processes where needed
  • Strong project management expertise including excellent multi-tasking, prioritization and organization skills
  • Experience working in a fast-paced environment with constant changes
  • Collaborative team player

About Tiffany & Co.

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn.

Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality.

The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.

Specialist, Digital Content Operations
Tiffany & Co.
New York
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Specialist, Digital Content Operations
Tiffany & Co.
New York

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