Account Executive

Summary

The Account Executive is responsible for driving omni-channel business and executing strategic brand programs across the Chicago market, including Dior.com. The role builds and manages relationships with retail partners, coaches and develops counter teams and market leads to exceed sales and CRM benchmarks, and protects the Dior brand image. The position requires frequent collaboration with regional leadership and regular travel to support market priorities.

Responsibilities

• Develop and implement market plans to achieve and exceed omni-channel sales and CRM goals for the territory.
• Manage relationships with multi-brand, department store, and specialty retailer accounts and prioritize merchandising and space negotiation.
• Recruit, hire, train, and develop high-performing counter teams, freelancers, and market leads.
• Analyze sales performance, track CRM metrics, identify growth opportunities, and manage T&E budgets.
• Ensure counter standards, event execution, merchandising, and brand presentation meet Dior guidelines.

Requirements

• 5+ years of sales experience in cosmetics in roles such as Counter Manager, Boutique Manager, Department Manager, or Business Director.
• Prior people management experience leading a minimum of 10 team members.
• Strong knowledge of beauty and fragrance brands and retail operating practices for multi-brand, department store, and specialty retailers.
• Flexible hours and ability to travel overnight (some markets 20-60% travel) and a valid driver’s license.