Alterations Associate - Century City

Summary

Provide professional garment alteration services to clients at the Century City location, ensuring high quality workmanship and excellent customer service. Perform fittings, alterations, and finishing work while maintaining store standards and timelines. Collaborate with store staff to support client needs and uphold brand presentation.

Responsibilities

• Conduct garment fittings and measure clients for alterations
• Operate sewing machines and hand-sew as required
• Finish garments to professional standards and ensure quality control
• Manage alteration workflow and meet promised turnaround times
• Communicate with clients regarding alteration options and timelines
• Maintain alteration workspace cleanliness and organization
• Coordinate with store staff to track orders and deliveries

Requirements

• Minimum 2 years of professional alteration or tailoring experience
• Proficiency with sewing machines and hand-sewing techniques
• Strong attention to detail and garment construction knowledge
• Excellent customer service and communication skills
• Ability to manage multiple alteration orders and meet deadlines
• Basic math skills for measurements and alterations
• Professional presentation and ability to work in a retail environment