Alterations Associate

Summary

Responsible for altering and tailoring garments to Ralph Lauren standards while delivering exceptional client service. Works closely with sales staff during fittings and maintains accuracy in garment handling and records. Supports team productivity and adheres to workroom health and safety guidelines.

Responsibilities

• Alter and tailor garments to meet quality control expectations
• Ensure accuracy in garment markings following company practice
• Build rapport with clients and identify alteration needs
• Partner with sales professionals to provide service during fittings
• Contribute to overall team productivity and meet personal productivity objectives
• Handle and maintain garments with care and respect
• Enter information accurately into alterations tracker and workflow systems
• Communicate product and customer feedback to managers
• Adhere to workroom health and safety requirements

Requirements

• Exceptional attention to detail, precision, and craftsmanship
• Strong interpersonal and communication skills
• Ability to work in a fast paced team oriented environment
• Experience mentoring or training others in a technical capacity preferred
• Experience in luxury tailoring preferred
• Ability to maneuver around sales floor and stock areas and lift up to 30 lbs
• Ability to operate tailoring machinery and perform prolonged sitting standing and walking
• Commitment to upholding brand standards and delivering client service