Alterations Associate - Willowbrook

Summary

Provides professional alterations and garment repair services to customers in a retail store. Works with customers to assess fit and recommend appropriate alterations. Performs sewing, hemming, pressing, and basic garment repairs while ensuring timely turnaround and quality workmanship.

Responsibilities

• Perform fittings and complete alterations such as hemming, resizing, and repairs.
• Operate industrial sewing machines and perform hand-sewing and finishing tasks.
• Communicate with customers about fit, timing, and order specifications.
• Maintain accurate alteration tickets, track order status, and keep the workstation organized.

Requirements

• 2+ years of professional tailoring or alterations experience.
• Proficiency with industrial sewing machines and hand-sewing techniques.
• Strong customer service and communication skills.
• Ability to work a part-time retail schedule and stand for extended periods.