Alterations Manager

As an Alterations Manager at Saks Fifth Avenue, you will lead and support the Alterations Associates to provide outstanding service and meet client demands. You will work under the direction of the Assistant General Manager of Operations to achieve financial and performance goals while maintaining high standards of customer service.

• Organize and build structural processes within the department.
• Drive positive outcomes through objectives and monitor progress and results.
• Create a professional work environment by exemplifying company standards of excellence.
• Foster effective teamwork between the selling organization and the Alterations department.
• Recruit, select, train, and develop quality professional Alterations Associates.
• Deliver ongoing education, assessment, and performance feedback to associates.
• Perform ad hoc responsibilities as needed.

• 3+ years of management experience with comparable volume or proven track record of success.
• Fitting/tailoring experience in high-end or luxury merchandise setting preferred.
• Ability to fit and perform alterations on a wide range of garments.
• Knowledge of the Alterations industry including fabrication and styling of luxury merchandise.
• Proficiency in utilizing available technology, including Word and Excel.
• Flexibility in scheduling, including evenings, weekends, and holidays.