Summary
The Area Retail Director leads the sales and business strategy for the Southeast region, overseeing Store Directors and driving sales development. This role provides leadership, coaching and talent development to store teams while ensuring excellence in the client experience. The position reports to the Vice President of Retail and requires significant regional travel.
Responsibilities
- Lead, inspire and motivate Store Leaders to deliver qualitative and quantitative performance goals.
- Communicate with store teams and corporate partners to align operational standards and identify opportunities.
- Partner with the VP of Retail and HRBP on business operations, people strategies and regional priorities.
- Manage performance processes and KPIs across boutiques and follow up with Store Directors.
- Create boutique-specific business plans focused on short- and long-term strategic and financial objectives.
- Develop targeted action plans for High Jewelry business with merchandising and high jewelry teams.
- Support identification and recruitment of HNW prospects and drive business development through networking.
- Contribute to budget preparation, sales forecasting and phasing strategy.
- Define and deploy sales and client experience training in partnership with the regional training team.
- Oversee talent development, succession planning and coaching of top talent.
- Ensure operational execution, policy compliance, loss prevention and expense control.
- Partner on product launches, events and market activities to increase visibility and net sales; represent the brand at meetings and events; travel up to 75%.
Requirements
- Multi-store and/or high-volume retail experience required.
- Luxury retail experience required; high-end jewelry experience preferred.
- Strong people and performance management skills.
- Proficient in Excel, Word and PowerPoint.
- Excellent written, verbal and interpersonal communication skills.
- Willingness to travel up to 75%; candidate ideally based in the Miami area.
