Assistant Boutique Manager

Summary

The Assistant Boutique Manager supports the Boutique Manager in daily boutique operations, motivating the team to deliver exceptional customer service and meet sales targets. The role contributes to selling, team development, client acquisition, and the effective operation of the boutique.

Responsibilities

• Support retail initiatives and lead sales activities to achieve boutique targets.
• Coach, train, schedule, and motivate associates, providing feedback and supporting accountability and development.
• Help oversee boutique operations, safety, finance procedures, payroll, reporting, and visual merchandising standards.
• Drive client acquisition and development, maintain VIP relationships, and ensure effective use of CRM tools and client activations.
• Analyze performance, identify business opportunities, and support action plans and community relationships.

Requirements

• Five to seven years of management experience, preferably in luxury retail.
• Strong critical thinking, problem-solving, interpersonal, communication, and teamwork skills.
• Flexible and adaptable to changing responsibilities and availability needs, including evenings, weekends, holidays, and store openings and closings.
• Proficiency with MS Office; SAP proficiency preferred. Additional language skills are appreciated.