Outlet Assistant Leader

Summary

The Outlet Assistant Leader partners with the Outlet Leader to drive operational excellence and foster a culture grounded in quality and service. This role develops the team and helps create an exceptional customer experience while supporting business performance.

Responsibilities

• Coach, lead, and develop the team in partnership with the Outlet Leader.
• Review and analyze business performance to identify opportunities and achieve results.
• Coordinate sales, operations, and customer service initiatives with cross-functional teams.
• Maintain merchandising standards and ensure visual presentation supports safety, cleanliness, and operational excellence.
• Guide the team through change and represent the brand with professionalism.

Requirements

• At least 3 years of leadership experience in retail, preferably in home furnishings.
• Ability to inspire, coach, and develop high-performing teams.
• Analytical thinking and sound decision-making skills.
• Proficiency with Mac operating systems, iOS devices, Microsoft Office, and Google applications.
• Adaptability, resilience, and flexibility to work across operational hours.
• Ability to lift and move items up to 50 lbs. and perform the physical activities required on the sales floor and in the stockroom.