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Brobston Group is the #1 source for luxury fashion, jewelry, beauty, and home décor jobs in North America. We specialize in retail, corporate, and executive consulting roles. We offer both hands-on recruiting services and tailored job posting services to luxury brands and retailers. Brobston Group was founded by William Brobston in 2017 and is based in New York City.

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  • Assistant Client Advisor - Vancouver
Loro Piana
Loro Piana

Founded in 1924

Assistant Client Advisor - Vancouver

Type
Full time
Industry
Luxury Fashion, Luxury Menswear
Location
Vancouver, BC
Category
Retail Sales
Remote
Not Remote
Seniority
Associate
Compensation
$22.00 - $25.00 hourly

Jobs inner cover
Jobs inner cover

Summary

Loro Piana

Founded in 1924

Assistant Client Advisor - Vancouver

Type
Full time
Industry
Luxury Fashion, Luxury Menswear
Location
Vancouver, BC
Category
Retail Sales
Remote
Not Remote
Seniority
Associate
Compensation
$22.00 - $25.00 hourly

Application Type

Marketplace (external)

As a service to our candidates we present 1000’s of luxury industry roles as part of our Marketplace offering. For these jobs you will be forwarded to the employer to apply directly.

Job Description

Summary

We are seeking an Assistant Client Advisor to join our team at Loro Piana. As an Assistant Client Advisor, you will play a crucial part in ensuring an elevated shopping experience by delivering exceptional support to the sales team. You will coordinate with team members to address client inquiries, utilize your product expertise, manage transactions, and assist in various operational tasks. Your passion for luxury goods and building client relationships will contribute to the overall success of key business objectives.

Responsibilities
  • Facilitate the sales process and elevate the client experience by providing exceptional hospitality and expert assistance that aligns with Loro Piana standards.
  • Support the sales team by providing exceptional assistance and maintaining a strong sense of product knowledge to elevate the client experience.
  • Build meaningful client relationships by facilitating communication via emails, hand-written notes, phone calls, and our clientele app to boost sales.
  • Support CRM initiatives by recording and updating relevant client information to enhance future sales opportunities and tailor services to individual preferences.
  • Actively promote new products through personalized outreach, engaging clients with tailored messages to increase product awareness and interest.
  • Support in the maintenance of store displays to ensure alignment with visual merchandising guidelines.
  • Collaborate with store management and the sales team to ensure that merchandise is properly replenished, well-maintained, and easily accessible for seamless operations.
  • Provide exceptional operational and administrative support to client advisors, contributing to the overall success of the business.
Requirements
  • 2+ years of sales or sales support experience, preferably in a luxury retail environment.
  • Proficient in Microsoft Office, SAP, and other digital tools.
  • Excellent attention to detail, customer service, and teamwork skills.
  • General knowledge of sales, operations, and inventory.
  • Ability to lift and move up to 40 pounds.

We have summarized this job description for you, click apply to see more details from the employer.

Company Intro

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