SummaryAs an Assistant General Manager at MCM in Dallas, you will collaborate with the Store Manager to oversee all functions of the retail location. You will implement strategies to enhance sales, operations, talent management, and customer experience, ensuring a positive environment for both employees and customers.
Responsibilities- Achieve or exceed sales targets, focusing on both top and bottom-line results.
- Resolve customer issues by investigating problems, developing solutions, and coaching staff.
- Train sales associates on standard operating procedures and their impact on the business.
- Monitor inventory planning and maintain metrics such as in-stocks, turnover, and flow.
- Implement loss prevention procedures to minimize loss and enhance security.
- Review retail profit and loss statements to identify opportunities for profitability improvement.
- Analyze business needs, identify top and slow sellers, and fulfill merchandising strategy.
- Perform store opening and closing procedures according to company standards.
- Communicate company messages to sales associates and ensure timely action.
Requirements- 1 to 3 years of store management experience, preferably in fashion brands.
- BA or BS degree preferred.
- Experience with affluent and luxury brands is an asset.
- Proven leadership qualities in developing and mentoring staff.
- Strong grasp of retail math and analytics in a business environment.
- Ability to stand for long periods and work retail hours, including peak and holiday times.
- Strong negotiation skills and adaptable selling approach.
- Excellent communication and interpersonal skills.
- Self-motivated and able to work independently.
- Advanced skills in Microsoft Office, especially Word and Excel.
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