Assistant Manager - Palm Beach

As an Assistant Manager at Hermès Palm Beach, you will play a crucial role in managing the boutique's operations, supporting the Managing Director and Floor Director in driving sales and enhancing the client experience in a luxury retail environment. You will be responsible for supervising staff, identifying sales opportunities, and ensuring compliance with company standards.

• Supervise and coach staff to achieve sales objectives and embody the Hermès spirit.
• Actively manage the sales floor, modeling exceptional service.
• Identify sales opportunities and track delivery and special orders.
• Conduct monthly meetings and annual performance evaluations with staff.
• Communicate CRM standards and ensure associate compliance.
• Monitor staff scheduling and maintain accurate records of time and attendance.
• Organize seasonal trainings and ensure integration into client conversations.
• Assist in recruiting and interviewing candidates for open positions.
• Make critical client decisions and manage the store in the absence of senior management.

• 4+ years of retail management experience, preferably in a luxury environment.
• Proficiency in Excel, Word, Cegid, and E-time.
• Ability to learn merchandise, POS, and payroll systems.
• Strong communication skills and ability to interpret sales data.
• Flexibility in work availability as business needs dictate.