SummaryAs an Assistant Manager at Ralph Lauren in Palo Alto, you will play a crucial role in ensuring a consistently memorable customer shopping experience while driving revenue and positive operating profit for the store.
Responsibilities- Responsible for sales and profit performance in the assigned store or department.
- Work with General Manager/Department Manager to develop operating budgets and monitor performance.
- Establish individual sales goals for associates and supervise sales staff to maximize sales and profit performance.
- Maintain a welcoming environment that generates customer traffic and builds loyalty by exceeding customer expectations.
- Coach and mentor staff to implement initiatives that support exceptional customer service standards.
- Provide continual feedback to Buyers and Planners to identify items and merchandise classifications of high sales and profit potential.
- Execute visual presentation initiatives that support merchandise presentation and maintenance of an in-store environment.
- Achieve store shrinkage goals and implement loss prevention procedures.
- Recruit, supervise, and develop staff, and create programs to motivate personnel to build unit sales and volume of transactions.
- Work with Senior Management to direct the execution of promotional strategies and programs.
Requirements- College Degree or equivalent experience.
- 3-5 years of Retail Management Experience, preferably within the luxury retail market.
- Enthusiasm and ability to build and maintain an environment which projects a high level of taste and sophistication.
- Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation, and staff development skills.
- Strong verbal and written communication skills.
- Strong interpersonal skills.
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