SummaryAs an Assistant Store Manager at Bvlgari's Chicago boutique, you will play a crucial role in promoting the store's growth and enhancing the brand's image in the local market. You will work closely with the Store Director and report to the East Coast Regional Director, ensuring optimal operational and merchandising standards while motivating the sales team.
Responsibilities- Lead the development and implementation of strategies to achieve sales targets.
- Identify and cultivate High Net Worth Individual (HNWI) sales and track related metrics.
- Monitor sales team KPIs and provide strategic interventions to meet targets.
- Enhance sales techniques and lead on the sales floor through guidance and client engagement.
- Stay updated with industry trends and competition to seize sales opportunities.
- Uphold Visual Merchandising (VM) based on brand vision and critical control points (KCPs).
- Train the sales team in leveraging CRM tools for sustained repeat business.
- Direct, inspire, and hold the sales team accountable for achieving KPIs and enhancing client relations.
- Collaborate with HR to foster career growth and prepare the sales team for future roles.
Requirements- Minimum of 5 years in a comparable role, ideally in the luxury retail sector.
- Experience in High Jewelry and Watches sales is advantageous.
- Demonstrated strategic agility and aptitude for leading and inspiring teams.
- Proven record of achieving exceptional business results.
- Ability to strategize, make rapid decisions, and implement practical business actions.
- Strong managerial background with a focus on nurturing and empowering diverse teams.
- In-depth understanding of the local retail market and skills in client development.
- Proficiency in merchandising techniques and familiarity with retail software like Beanstore, Salesforce, and SAP.
- Flexibility to work evenings, weekends, and holidays when necessary.
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