SummaryAs an Assistant Store Manager at Loro Piana in Washington, DC, you will play a vital role in supporting the Store Manager with daily operations, optimizing sales performance, and managing inventory. Your dedication to building client relationships and delivering exceptional service will drive the success of key business initiatives.
Responsibilities- Collaborate with the Store Manager to oversee a successful store team through task delegation and performance management.
- Identify opportunities for sales growth and operational efficiencies.
- Facilitate communication between the store team, Store Manager, and corporate partners.
- Support the sales process by ensuring luxury service and handling critical situations professionally.
- Develop strong relationships with top clients through VIC initiatives.
- Provide guidance, coaching, and feedback to team members to foster growth.
- Create career development plans and identify growth opportunities for team members.
- Participate in scouting and selecting new team members with HR partners.
- Lead team meetings to provide performance updates and emphasize priorities.
- Enhance understanding of operational procedures including inventory management.
- Manage operational procedures such as cycle counts and stock consolidations.
- Oversee After Sales processes including alterations and repairs.
- Report store facilities and maintenance issues to ensure safety and functionality.
- Manage store expenses related to profit and loss, optimizing expenditure within budget.
- Ensure alignment of visual merchandising with corporate guidelines.
- Manage stockroom operations to align inventory with sales potential.
- Communicate with the store team to mitigate business risks and threats.
- Enforce labor laws, safety procedures, and sales regulations.
Requirements- 3+ years of management and sales experience, preferably in luxury retail.
- Proficient in Microsoft Office, SAP, and other digital tools.
- Excellent leadership, teamwork, and problem-solving skills.
- Strong knowledge of sales, operations, and inventory.
- Ability to travel and work weekends.
- Ability to lift and move up to 40 pounds.
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