SummaryAs an Assistant Store Manager at Oliver Peoples NorthPark Center, you will play a crucial role in leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience. You will be responsible for exceeding expectations in all areas of business operations, including financial results, customer and associate satisfaction, merchandise presentation, public relations, and asset protection.
Responsibilities- Ensure the Luxury Retail point-of-view is well presented when communicating with the media.
- Direct and monitor all sales and operations activities to meet operating income and sales objectives.
- Recruit and hire superior talent with experience in a luxury service environment.
- Create and maintain bench strength with a clearly defined succession plan.
- Develop associates by providing clear, motivating, and constructive performance feedback.
- Accurately staff the store to deliver gracious customer service and meet sales goals.
- Create an environment that encourages development of managers and associates.
- Recognize associates for their performance and service.
- Maintain high standards of presentation and service.
- Communicate trends and competition activity to the Luxury Leadership Team.
- Drive the business by analyzing key financial data and identifying business trends.
- Exemplify Luxottica Retail vision, mission, and values.
Requirements- High School Diploma or equivalent.
- 5+ years management experience in the luxury service industry.
- Sales experience and strong financial acumen.
- Effective oral and written communication skills.
- Polished appearance and public communication skills.
- Organizational and time management skills.
- Team building and management proficiencies.
- Strong interpersonal and critical thinking skills.
- Analytical and computer proficiency.
- Detail oriented with flexibility to work non-traditional hours.
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