Assistant Store Manager

As an Assistant Store Manager in Boston, you will support the Store Manager in achieving sales and service targets, maintaining best practices, and identifying areas for improvement in store operations. You will play a key role in providing an excellent experience for both customers and team members.

• Support the Store Manager in leading and developing a professional store team to achieve company goals.
• Collaborate with training teams to develop a gold standard team.
• Establish weekly and monthly objectives for the team.
• Ensure all employees present professionally and practice the highest level of customer service.
• Ensure merchandise is properly and attractively displayed according to visual guidelines.
• Collaborate with store support departments to utilize company resources effectively.
• Align with Human Resources on company policies and development planning for the store team.
• Perform other duties as assigned by the Store Manager.

• Previous experience in management, sales, hospitality, and/or service.
• Exceptional customer service and clienteling skills.
• Strong leadership skills with the ability to coach and motivate the team.
• Professional verbal and written communication skills.
• Flexible work schedule, including nights, weekends, and holidays.