Assistant Store Manager

Summary

The Assistant Store Manager supports the Store Manager to achieve sales and service targets while maintaining store operations and visual standards. They help lead and develop the store team, set weekly and monthly objectives, and ensure a high level of customer service. The role requires hands-on leadership on the sales floor and collaboration with support departments to drive performance.

Responsibilities

• Support the Store Manager in leading and developing a professional store team to meet sales and service goals
• Collaborate with training teams to develop and maintain a gold standard team
• Establish and monitor weekly and monthly objectives for the team
• Ensure employees present professionally and deliver exceptional customer service and clienteling
• Maintain merchandise presentation according to visual guidelines
• Work with store support departments and HR on policies, procedures, and development planning
• Perform other duties as assigned by the Store Manager

Requirements

• Previous experience in management, sales, hospitality, or service
• Exceptional customer service and clienteling skills
• Strong leadership skills with ability to coach and motivate a team
• Professional verbal and written communication skills
• Flexible availability including nights, weekends, and holidays