Assistant Store Manager

Summary

As an Assistant Store Manager you will support the Store Manager in achieving sales and service targets while maintaining store operations and delivering an excellent customer experience. You will help lead, coach and develop the store team and identify opportunities for improvement. The role requires strong leadership, operational focus and a customer-first approach.

Responsibilities

• Support the Store Manager to lead and develop a professional store team to achieve company goals and individual objectives
• Collaborate with training teams to develop and maintain a high-performing team
• Establish weekly and monthly objectives for the team and track progress
• Ensure employees present professionally and deliver the highest level of customer service and clienteling
• Maintain merchandise presentation according to visual guidelines
• Collaborate with store support departments to utilize company resources effectively
• Align with Human Resources on policies, procedures and development planning
• Perform other duties as assigned by the Store Manager

Requirements

• Previous experience in management, sales, hospitality or customer service
• Exceptional customer service and clienteling skills
• Strong leadership skills with the ability to coach and motivate a team
• Professional verbal and written communication skills
• Flexible availability including nights, weekends and holidays