Assistant Store Manager

Summary

The Assistant Store Manager supports the Store Manager to achieve sales and service targets, maintain store operations, and improve the customer and team experience. This role leads and develops the store team, enforces professional standards, and ensures merchandising and visual guidelines are followed.

Responsibilities

• Support Store Manager in leading and developing a professional store team
• Collaborate with training teams to develop a gold standard team
• Establish weekly and monthly objectives for the team
• Ensure employees present professionally and deliver high level customer service
• Ensure merchandise is properly and attractively displayed per visual guidelines
• Collaborate with store support departments to utilize company resources
• Align with Human Resources on policies, procedures, and development planning
• Perform other duties assigned by the Store Manager

Requirements

• Previous experience in management, sales, hospitality, or service
• Exceptional customer service and clienteling skills
• Strong leadership skills with ability to coach and motivate a team
• Professional verbal and written communication skills
• Flexible availability including nights, weekends, and holidays