Assistant Store Manager

Summary

The Assistant Store Manager supports the Store Manager to achieve sales and service targets, develop the store team, maintain visual and operational standards, and identify improvements to enhance customer and employee experience.

Responsibilities

• Support Store Manager to lead and develop a professional store team to achieve company goals
• Collaborate with training teams to develop a gold standard team
• Establish weekly and monthly objectives for the team
• Ensure employees present professionally and deliver high level of customer service
• Maintain merchandise presentation according to visual guidelines
• Collaborate with store support departments to utilize company resources effectively
• Align with Human Resources on policies procedures and development planning
• Perform other duties assigned by Store Manager

Requirements

• Previous experience in management sales hospitality or service
• Exceptional customer service and clienteling skills
• Strong leadership skills with ability to coach and motivate team
• Professional verbal and written communication skills
• Flexible availability including nights weekends and holidays
• Willingness to travel to other stores and abroad